You have queries, we have answers. In order to make your online loan process as easy as possible, we have compiled some of the most popular questions our customers have and replied with quick, easy answers.

The Loan Process

• What about my poor credit history?

  No problem, as long as you can satisfy us that you can afford the loan and have enough funds in your account to cover the loan amount plus the interest on your next paydate. (Typical APR 791%)

• Do I need a cheque guarantee card?

  No. However, you must have a debit card to take out payday loans.

• What else do I need?

  You must have a chequebook and be 18 years old to take out a loan.

• What if I’m paid weekly?

  No problem. We treat you just the same - your repayment date will be your fourth pay date after you take out your loan.

• Do I need to be a homeowner?

  No, but you must meet our other criteria (see above).

• Can I apply if I’m self-employed?

  Unfortunately not.

• Can I take out another loan on top of my existing loan?

  No. You must fully repay any existing loans before you can get another.

Payment Options

• How do I repay the payday loan?

  You have 3 payment options:
  • When you next get paid, pay the loan in full plus the interest charge.
  • When you get paid, pay the minimum repayment amount, which is a combined interest and capital payment. This reduces next month’s interest charge and will clear your loan balance in no more than six months if no additional payments are made on your account.
  • Pay any amount less than the full amount outstanding but greater than the minimum amount required to reduce your balance further thereby incurring less interest on subsequent repayment dates. There are no penalties for paying the loan off early.
  
  

• How are repayments taken?

  We normally take payment monthly on your repayment date by debit card. You can call us up at anytime to make additional payments on your account.

• On what date do I have to make repayments?

  If you are paid monthly, your 1st repayment date will fall on the day that you get paid if it’s more than 10 days away from when you receive the funds into your account. Otherwise it will roll over to the following month.

  If you are paid weekly, your 1st repayment date will fall on the 4th week after receiving the funds into your account.

  If you are paid either biweekly or every 4 weeks, your repayment date will fall on your next payday if it is more than 10 days away from when you receive the funds into your account, otherwise it will roll over to the following payday.

  In all cases, if you choose not to pay the full balance on your first repayment date, the remaining payment dates will fall on your subsequent pay dates.